Frequently Asked Questions

We specialize in large format printing designed to help your message stand out. Popular products include banners, yard signs, posters, window decals, canvas prints, and more. Whether you are promoting a business, celebrating a milestone, or decorating a space, our wide selection of materials and sizes makes it easy to find the right fit for your project.

Many large format items like banners, posters, and yard signs can be ordered in quantities as small as one. For other products, such as business cards or certain promotional items, we offer preset quantity packs for value and production efficiency.

No worries. Use our online design tool to start from scratch or choose a template. You can add text, upload photos, and customize colors to match your brand or event. The editor is built to make it simple to create a professional looking product.

Uploading artwork is easy. In the designer, click Add Images in the left menu and follow the prompts. Supported formats include: .jpg, .jpeg, .bmp, .png, .gif, .tif, .tiff, .jfif, .webp, .pdf, .ppt, .pptx, .ai, .eps, .ait, .svg

For printing, we recommend images that are at least 150 DPI at the final print size. Tips:

• Use image filters in search engines to choose Large size results.
• Explore stock image libraries that provide professional, high resolution images.
• Avoid screenshots or copied thumbnails. Download the original file when possible.
• Review copyright and licensing to ensure proper usage rights.

After checkout, you will see an on screen confirmation with order details and receive a confirmation email. If you have an account and were logged in, you can also view the order in your account dashboard under Order History.

Check your spam or promotions folder. If you still cannot locate it, our Customer Care team can help.

Orders can move to production quickly, so please review your design and details before checkout. After submission, changes may not be possible. If you need an adjustment, contact Customer Care as soon as possible. While modifications are not guaranteed after placement, we will try to help if your order has not gone to print.

Standard production time is typically 1 to 2 business days, and multiple shipping options are available. Choose expedited production and shipping at checkout if you need it sooner.

Yes. During checkout, you will see an expected delivery date based on the shipping method you select. Choose expedited production and shipping at checkout if you need it sooner.

Yes. When your order ships, you will receive an email with tracking information. If you have an account and were logged in, you can also view tracking in your Order History. No account? You can use the Order Status tool on the website. Note that tracking can take up to 24 hours to update after shipment.

We want you to be completely satisfied. If there are issues such as damage, print concerns, or material defects, please contact Customer Care within 90 days of delivery. Have your order number ready and include photos so we can assess and determine the best solution.